Is poor sales data collection costing you time?

In the world of Proptech, data insights have become increasingly critical for optimizing various aspects of shopping centers and malls. A lack of data insights can result in significant financial implications, impacting the bottom line and hindering the growth and success of shopping centers.

Through the automation of data collection, Kinexio improves productivity, reporting and management. Tenants’ sales figures and feedback can be swiftly and accurately collated to drive performance and shape property management strategies.

Allows data to be quickly and easily downloadable or built into reports, so sales performance can be presented professionally and accurately

Can be integrated with existing reporting systems to build a complete picture of performance and support decision making.

How have our clients saved time?

URW US extended their Kinexio platform, Connect, to a total of 23 properties by the end of 2020. URW also added the Sales Collection and Advanced Critical Comms modules to help improve their sales collection processes and refine their security and incident procedures.

The addition of these modules has allowed the property management teams to collect retailer sales data on a monthly, weekly and daily basis. It has also enabled them to create their own sales campaigns to collect specific data over a holiday period. These additions have also given URW the power to manage situations whether they are onsite or remote and has provided them with the tools to communicate more effectively with security teams to simplify everyday challenges.

“Each month we save approximately two working days that we would normally spend on collecting sales. This time can be dedicated to other value-adding actions.”

-Jonathan Toulemonde, Centre Director, URW

Mall of America (MOA) is the largest retail and entertainment destination in the U.S. With more than 5.6 million sq ft to manage and over 520 retailers to communicate and build relationships with, the Mall saw the opportunity for technology to deliver efficiencies and collect valuable data.

“Kinexio gives us great insight into how engaged our tenants are, which types of information are most valuable to them, and it provides an easy way for tenants to seek our direct answers to their specific questions.” 

 -Janette Smrcka, IT Director, Mall of America

Savills were looking to incorporate a feature which would help them schedule tasks pre-opening, in peak and post-trade which would allow them to view results on an interactive dashboard, ultimately saving them time and resources. 

“With a large site, one person can’t check standards across every area. The auditing tool via the app allows our Duty manager team to conduct checks in preparation for the centre opening whilst sharing their findings with their colleagues, ensuring we cover the full site daily.”

 -Sarah Dover, Operations Manager, Savills Metrocentre

See also

• How property technology can create insightful data and smarter decisions

FAQ

How does poor data collection impact shopping center management?

Inefficient data collection in shopping centers leads to time-consuming manual processes, delayed decision-making, and missed opportunities for performance optimization. Without accurate data, property managers struggle to assess tenant performance, plan effective marketing strategies, and enhance operational efficiency, ultimately affecting the center’s profitability and growth.

How can Kinexio improve data collection processes in retail properties?

Kinexio automates data collection, enhancing productivity and management in retail properties. It streamlines the gathering of tenants’ sales figures and feedback, allowing property managers to efficiently analyze performance and develop informed strategies. By eliminating manual processes, Kinexio reduces errors and saves time, enabling teams to focus on value-adding activities that drive success.