The crisis comms tool also allows us to mass communicate quickly and efficiently in the event of an emergency within the building, and the key holder and emergency contact list have also ensured we have the most accurate data possible for out-of-hours alarm activations.
Dan Errington-Barnes
Customer Experience Manager, Eldon Square
To increase security within our centre, we change our back-of-house door codes in our centre monthly, and the new codes are updated automatically via our security button, to be used daily by our retailers.
Nicky Colk
Customer Services Manager
Although it sounds like hyperbole, Kinexio has been a game-changer. It has greatly increased our effectiveness when communicating with tenants. For the first time in our 28-year history, tenants have a single resource they can access to receive standard documentation, timely messages and helpful information. They can also send questions directly to mall management.
Senior Executive
Mall of America
Over the years we have worked closely with the team to develop new functions, with our panic button being a particular success story for our centre security. We’re very proud to have won a SCEPTRE award for our app as well as a local award for Proptech. Thank you Kinexio for helping us to continue innovating!
Rachel Carter
Business Performance Manager at CBRE for Festival Place