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tenant engagement
Communications

Tailored communication for unparalleled occupier engagement

Connecting communities and providing information to manage and operate destinations

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Drive better outcomes through enhanced occupier engagement

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Decrease operating costs

Enhance asset operations through efficient & clear communications across multiple audiences

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Reduce risk

Connect stakeholders and provide transparency for improved occupier satisfaction

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Increase revenue

Improve occupier experience and retention for enhanced asset performance

tenant communications

Create an environment for successful occupiers

  • Experience fully customisable communications & marketing tools
  • Create a better tenant experience through connected communities
  • Ensure you are reaching the right people, at the right time, with the right message
  • Boost tenant engagement, understand sentiment and improve retention
  • Grow brand identity, loyalty and equity

Remove silos through superior communications

Occupier communications
Marketing
White-labeling
Customisable
B2C

Engage with your occupiers

With Kinexio’s white labeled mobile app and dedicated CMS:

  • Experience two-way communication, with dedicated channels and audience segmentation
  • Gain instant feedback to understand sentiment
  • Ensure every team can be reached with the information they need

Key features

Communication

Two-way communication

polls survey

Polls & Surveys

document management

Document management

target audience

Segmented contact lists

compliance audit

Audit trail of communication

retail promotion

Retailer promotions

job vacancy

Job listings

layers

And many more….

Our impact in numbers

See how we’re building connected communities

Check out the stats to see how our technology connects communities. Learn how we've transformed property management, enhanced communications and delivered measurable results.
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User uptake
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Connected buildings
CASE STUDIES

The world’s top properties trust Newco

Case studies
Tocksfors Shopping Center
URW Case study
Festival Place Shopping Center
Savills
Eldon Square Shopping Center
Chantry Place Shopping Center
Tocksfor
We wanted a way to have two-way communication within our shopping centre to enable everyone to become one big team instead of “them and us”. It was also really important for all centre information to be held within one hub; giving everyone a single source of truth for centre updates.
Madeleine Ward
Centre Manager, Töcksfors
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URW
We now have a much improved two-way communication with retailers that allows us to collect essential feedback. The technology has helped us to streamline processes and improve efficiency.
Alexis Veron
European Director of Operational Functions – Unibail-Rodamco-Westfield
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Festival Place shopping center
We have been working with Kinexio for the past 4 years and honestly it has been a total game-changer for Festival Place. We were lucky enough to implement it just before lockdown and without the app we wouldn’t have had such a smooth and successful reopening period.
Rachel Carter
Business Performance Manager at CBRE for Festival Place
Savills Insights enables us to implement a much more streamlined & effective way of communication & it has already proven to increase retailer engagement with an average uptake of 92% per centre. Seeing the results, we know that the potential is much greater & are currently exploring routes to integrate Kinexio with other areas of the business.
Stephen Toal
Director of Property Management Research- Savills
Eldon square shopping center
We introduced Kinexio to our occupiers in August 2023 via our white labelled Eldon Square app, where it has become an invaluable part of our day-to-day operations and has completely revolutionised the way we communicate and interact with our tenants.
Dan Errington-Barnes
Customer Experience Manager, Eldon Square
Chantry Place Shopping Center
Prior to using Kinexio, all centre communication was done by physically handing out paper memos to each of our retailers on-site. Now that all of our retailers are set up on the app, we can ensure no one misses a memo again. We have full peace of mind knowing no one is left out while having two-way communication with our retailers.
Nicky Colk
Customer Services Manager

Explore Kinexio products

Operations
Security
Sales collection
Data Platform
Enterprise Integration

Control all of your operations in one place

Automate everything for streamlined and efficient operations:

  • Remove manual reporting
  • Save time and resources by removing inefficiencies
  • Manage multiple properties in one place
Explore Operations
tenant operations