Security technology for commercial property managers

Kinexio’s critical communications and mass notification system ensures you can instantly communicate with the right people, no matter where they are or what device they’re using. Send alerts simultaneously via push notifications, SMS, email, voice calls, or desktop pop-ups, ensuring maximum reach and visibility. With support for unlimited users and distribution groups, messages can be precisely targeted to relevant audiences.

Kinexio’s mobile panic button provides a discreet and powerful way to alert security teams in critical situations. With just a tap on a mobile device, lone workers, security personnel, or vulnerable staff can trigger an immediate alert—activating predefined emergency protocols and notifying designated responders in real time. This feature ensures that help is summoned quickly and quietly, reducing risk and enhancing personal safety across your property. Whether in a retail unit, service corridor, or remote facility, the mobile panic button brings peace of mind to those on the ground.

Kinexio’s dual delivery system ensures critical communications are never missed, even in areas with poor signal coverage. By intelligently combining both mobile (cellular) networks and internet protocol (IP) channels, the platform guarantees that alerts and messages reach recipients through the most reliable route available. This redundancy is especially vital for large or complex assets where dead zones can delay response times.

Kinexio’s Security Control Dashboard provides real-time oversight of all safety and incident activity through a central desktop interface. Security teams can monitor ongoing events, track message delivery, and view response actions as they unfold. The dashboard allows users to tag specific retailers or zones, attach relevant documents like risk assessments or SOPs, and assign tasks to individuals or teams, all within the same platform.

Kinexio simplifies one of the most time-consuming aspects of property security: maintaining accurate emergency contact and keyholder information. Fully compliant with GDPR, CCPA, and ISO 27001, the platform makes it easy to keep critical details up to date, organised, and accessible. During out-of-hours incidents or urgent situations, security teams can instantly retrieve the right contact details, saving valuable time and avoiding delays.

Kinexio enables structured, efficient management of incidents with integrated workflows and documentation tools – perfect for commercial property security. Risk assessments, standard operating procedures (SOPs), and other critical documents can be attached directly to incident records, ensuring all relevant information is accessible in one place. Post-incident reporting is automated, creating auditable trails that support compliance, accountability, and continuous improvement.