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Realising potential in retail destinations

Through a unified platform, you can streamline every aspect of your retail operations, from tenant engagement to data insights, all in one place.

 

Retail management just got easier.

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retail destination

Better management of retail tenants

By connecting stakeholders, tech platforms and data sources, Kinexio is designed to deliver better tenant engagement and retention, by:

  • Increasing tenant satisfaction
  • Understand tenant sentiment
  • Simple tenant communication
  • Tenant sales data collection
  • Data & insights for enhanced decision making

Improve retail lease performance with data & insights

Access actionable intelligence through data, enriched with AI and predictive analytics.

  • Improve rental income
  • Enhance tenant performance mix
  • Minimise abortive costs through targeted leasing
  • Increase ROI on marketing events, promotions and campaigns
  • Generate leasing KPIs for perspective tenants
  • Benchmark portfolio, assets and brands
Retail sales collection

Improved performance for retail properties

  • Communications: Build retailer trust with clear dynamic communication
  • Operations: ensure accountability through enhanced process and transparency
  • Security: create secure and safe environments for the entire retail destination
  • Sales collection: experience AI enhanced sales data collection
  • Data platform: Surface retailer sales and tenant trends
  • Enterprise integration: connect technologies for efficiency

 

Better ways to manage retail properties and tenants, with Kinexio

communications
Kinexio Tenant Engagement

Build stronger tenant relationships. Improve communication, simplify everyday interactions and create better-connected tenant communities

Tenant Engagement
securuty Compliance
Kinexio Secure

Strengthen security and compliance. Verify security activities, maintain reliable records and give teams greater visibility of compliance across properties.

Security Operations Software
retail lease analytics
Kinexio Leasing Intelligence

Make more informed leasing decisions. Gain clearer insight into tenant performance and commercial trends to support leasing strategy and asset performance.

Lease Intelligence
automation
Kinexio Operate

Simplify everyday property operations. Streamline workflows, reduce manual administration and improve visibility of operational activity across your properties.

Operations
CASE STUDIES

Hear from our retail shopping centre clients

Explore case studies
Festival Place Shopping Center
Mall of america
Chantry Place Shopping Center
Chantry Place Shopping Center
Tocksfors Shopping Center
Festival Place Shopping Center
We have been working with Kinexio for the past 4 years and honestly it has been a total game-changer for Festival Place. We were lucky enough to implement it just before lockdown and without the app we wouldn’t have had such a smooth and successful reopening period.
Rachel Carter
Business Performance Manager at CBRE for Festival Place
Mall of America
Although it sounds like hyperbole, Kinexio has been a game-changer. It has greatly increased our effectiveness when communicating with tenants. For the first time in our 28-year history, tenants have a single resource they can access to receive standard documentation, timely messages and helpful information. They can also send questions directly to mall management.
Senior Executive
Mall of America
Chantry Place Shopping Center
Another huge part of our app usage is for uploading weekly sales data. This used to involve going into each retailer each week to get the figures. Now, reminders are sent via the app and all retailers need to do is submit their figures within a few clicks. This has been a real game-changer for us.
Nicky Colk
Customer Services Manager
Chantry Place Shopping Center
Prior to using Kinexio, all centre communication was done by physically handing out paper memos to each of our retailers on-site. Now that all of our retailers are set up on the app, we can ensure no one misses a memo again. We have full peace of mind knowing no one is left out while having two-way communication with our retailers.
Nicky Colk
Customer Services Manager
Tocksfor
We wanted a way to have two-way communication within our shopping centre to enable everyone to become one big team instead of “them and us”. It was also really important for all centre information to be held within one hub; giving everyone a single source of truth for centre updates.
Madeleine Ward
Centre Manager, Töcksfors
Read case study

See how we’re redefining retail property management

Learn how we've transformed retail destinations, building connected communities.
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