Commercial property security to help safeguard against terror threats

As the global terror threat rises, it’s becoming increasingly crucial for Commercial Real Estate (CRE) Managers to have the right tools in place for creating a secure commercial space and to communicate their protocols to all stakeholders. In 2023 alone, global terrorism deaths rose by 22%-a worrying trend driven by rising tensions, political aggression, and ongoing international conflicts.

With the unpredictability Terrorism brings, property, operations and security managers must take any and every step possible to protect the people within. This blog explores the specific vulnerabilities of commercial property security, the importance of preparedness, and how to get started with robust counter-terrorism strategies. If you’re looking for a comprehensive guide, we highly recommend reading the Securing Spaces Ebook, which offers an in-depth look at the topic and practical advice on staying ahead of potential threats

While there are ways to stay ahead of threats, the impact of an attack if it happens extends far beyond physical damage. There’s a profound economic toll that managers must consider. In the UK, the direct cost of the five terror attacks in 2017 was estimated at £171.8 million. This figure doesn’t even account for the long-term effects on property value, business disruption, and the emotional and psychological toll on tenants and the public.

By being proactive, commercial property security managers can play a critical role in mitigating these impacts. Not only can they help protect lives, but they can also limit the financial and reputational damage that follows an attack.

3 strategies to help with incident management

1. Meticulously Oiled Processes: The key to minimizing chaos during an attack is having well-documented procedures in place, accessible to all Managers and Tenants within a few clicks. These should cover lockdown protocols, emergency evacuation plans, and communication strategies with both tenants and local law enforcement.

2. Regular Training and Drills: Ensure that all staff are well-trained to respond quickly in the event of an attack. Regular drills can help build muscle memory for these situations, allowing for faster, more coordinated responses when every second counts.

3. Implement Security Technology for Instant Alerts: Technology is now in place to send instant alerts to building occupants, connecting directly to law enforcement agencies while removing the need to source contact information first. These systems allow for faster decision-making and communication during an unfolding situation.

Incident reporting software: Daily Occurrence Book

• Real-time incident capture: Log incidents from mobile at the scene; add photos, body-cam stills, and documents so nothing is missed.
• Custom categories & fields: Tailor fields to your asset class (e.g., retail theft, anti-social behaviour, first-aid, spillages, M&E faults, access control).
• Role-based access: Give building management, security supervisors, EHS, and external partners appropriate views; ideal for multi-site portfolios.
• Full incident audit trail: Time-stamped entries, edits and actions with user IDs create an evidential record that stands up to scrutiny.

U.S. security initiatives

In the U.S., government-backed initiatives such as the “If You See Something, Say Something” campaign continue to emphasize proactive community engagement and reporting.

These mandates underscore the urgency for CRE operators to shift from reactive to proactive preparedness.

• Rapid Alerts: Immediate notifications to tenants, security teams, and emergency services.
• Real-time Updates: Constant flow of verified information, crucial for managing public perception and reducing misinformation.
• Coordinated Response: Efficient interaction among multiple stakeholders, enabling rapid deployment of resources.
• Maintaining Trust: Transparent and reliable communications foster confidence among tenants, customers, and the broader community, preserving the property’s reputation.

Effective crisis communications ensures streamlined crisis responses, minimizes disruption, and protects human lives and commercial assets.

Commercial real estate security

For a deeper dive into how CRE managers can protect their spaces from the threat of terrorism, there are no forms blocking you from reading the Securing Spaces Ebook. This guide offers expert insights from Knight Frank, Landsec and JLL, real life case studies following security threats and hurricanes, and step-by-step strategies for improving security in public spaces. Don’t wait for the unthinkable to happen-start preparing today.

See also

• Commercial real estate security – How to secure your property

FAQ

What are the top security threats facing commercial real estate (CRE) spaces today?

Commercial real estate spaces face several security threats, including rising retail crime, terrorism, and extreme weather events. Without proper prevention and incident management, the damage to these properties can be hard to recover from.

How can technology enhance security measures in CRE properties?

Security technology enhances security in CRE properties by enabling real-time communication, efficient incident management, and proactive threat detection. Platforms like Kinexio facilitate instant alerts, streamline operations, and support coordinated responses to emergencies, thereby safeguarding tenants and visitors.