Comms objectives
Savills was originally looking for a platform which would help to improve communications with their retailers on site. Once the app was deployed, Kinexio continued to work closely with Savills to ensure the app evolved with the client’s needs. Savills were looking to incorporate a feature which would help them schedule tasks pre-opening, in peak and post-trade which would allow them to view results on an interactive dashboard, ultimately saving them time and resources.
Retailer focused solution
Kinexio suggested implementing our ticketing and auditing tool which allows the client to conduct checks from a customer point of view, ensuring they cover the full site daily. This feature digitally tracks recurring audit tasks (OHS, Fire, Toilet Checks, etc) using various ‘tick’ options and includes the ability to add comments and images. Digital signatures and exported PDFs ensure the final outputs are compliant and remain paperless which not only saves the client time and resources, but also has a positive impact on the environment. Together with the client, we collectively categorised facilities and designed a question set for each area. The objective of the audits is to be time efficient and to be able to complete them from any mobile device which is then instantly visible to the rest of the team.
