Savills, The Rock – a vibrant retail and leisure destination in the UK.
The Rock is a mixed-use scheme in Bury which offers a shopping, dining and leisure experience all within one complex. The destination is home to a wide variety of impressive brands.
The Rock use their Savills Insights Kinexio platform to streamline and improve a variety of everyday tenant engagement and operations processes. However, The Rock have recently focused on using the app as a way for retailers to apply for reduced rate parking on the on site car park and in turn, increase the number of users on the platform.
“The team at Kinexio created a ticketing function on our Savills Insights app where a user could apply for the discounted parking scheme. The form was simple and just needed the user to fill in their details, including their registration plate and retail store, agree to T&Cs and click apply. When a user completed the form a notification informed them that the application had been submitted and once approved or rejected by the management team the user received another notification. The management team were able to simply approve or reject with the click of a button and then send the details on to the car parking company. Kinexio created this solution in an agreed timeframe and were helpful every step of the way.”
