Primarily accessed via a smartphone app, the platform enables 24/7 real-time communication and data sharing, which drives operational efficiencies, improves the customer experience and supports placemaking. Recent innovations include features which allow users to monitor sales data and analyse energy performance.
The bespoke app has also helped the retail sector to bounce back from the pandemic, enabling landlords, tenants, property managers and local authorities to work more collaboratively, implement social distancing, and enhance engagement.